Digital Download Store: Shop on Pop Store Now

Q: How do I add a digital product to my store?

Scroll to the banner and select Sell Digital Products +Add Digital Product. Alternatively, enter Edit Mode, select +Add Content, and choose Digital Download Store.

Q: What file types and sizes are supported for digital products?

PDF or ZIP files up to 1GB are supported.

Q: How do I categorize my digital products?

You can categorize products as AI Art, Courses, Cooking Recipes, and more.

Q: Can I sell multiple digital products in my store?

Yes, you can organize multiple products using Product Collections.

Q: How do I edit or update my digital product after it's been published?

Navigate to My Store in the Control Panel, select the product you want to edit and make changes.

Q: Can I upload additional images for my digital product?

Yes, you can upload up to 12 additional images for your digital product.

Q: Can I set my own price for digital products?

Yes, you can set custom prices in USD.

Q: Can I offer discounts on my digital products?

Yes, you can mark products as Product on Sale to offer discounts.

Getting started with digital downloads

Get Your POP.STORE Now

1. What are digital products?

Digital products are downloadable files such as e-books, courses, templates, guides, and more. They don’t require shipping and are instantly delivered to customers after purchase from a digital download store. Whether you’re selling guides or using an online course builder to package and deliver structured learning programs, digital products make it easy to scale without inventory or logistics.

2. How do I add a digital product to my store?

You can add a digital product through your Profile Section:

Scroll to the Sell Digital Products banner and select +Add Digital Product
Alternatively, enter Edit Mode, select +Add Content, and choose Digital Download Store

3. What file types and sizes are supported for digital products?

You can upload PDF or ZIP files with a maximum size of 1GB.

4. How do I categorize my digital products?

When adding a product, you can choose from categories such as AI Art, Courses, Cooking Recipes, and more to help customers find your items easily.

5. Can I sell multiple digital products in my store?

Yes! You can add as many digital products as you’d like. You can also organize them into Product Collections for easier browsing.

6. How do I edit or update my digital product after it’s been published?

You can edit product details, pricing, or images at any time by:‍

Navigating to My Store in the Control Panel
Selecting the product you want to edit and making changes

7. Can I upload additional images for my digital product?

Yes! You can upload up to 12 additional images to provide more details and make your product visually appealing.

8. Can I set my own price for digital products?

Yes! You determine the price of your digital products in USD when listing them.

9. Can I offer discounts on my digital products?

Yes, you can toggle Product on Sale and set a discounted price with a start and end date for promotions.

10. Can I learn how to sell digital products for free?

Currently, when exploring how to sell digital products, all products must be listed with a price. If you want to offer freebies, you can bundle them with a paid product or include them as part of a limited-time promotion to attract and convert customers.

11. How long does it take for my digital product to be approved?

Digital products undergo a review process that takes up to 1 business day before they go live.

12. How can I check the status of my digital product approval?

Go to your Control Panel > My Store and look for the “Under Review” tag next to your product.

13. What happens if my digital product is rejected?

If your product doesn’t meet guidelines, you’ll receive a notification with reasons and steps to fix any issues before resubmitting.

14. How are digital products delivered to customers, and what is Pop.store?

After purchase, customers instantly receive a download link via email and can access their files anytime through their account. If you’re wondering what is pop.store, it’s a digital commerce platform that simplifies product delivery and monetize content for creators—no third-party tools needed.

15. Can I set limits on how many times a customer can download a file?

Currently, there are no limits, but once a purchase is made, the file remains accessible in the customer’s account.

16. Can I issue refunds on digital products?

Refunds for digital products are typically not supported unless required by law, as customers get immediate access to the files. However, you can manage refund requests through your store’s customer support policies.

17. Can I track who has purchased my digital products?

Yes! Use the Control Panel to monitor sales, track purchases, and analyze customer trends.

Sell Digital Products,
Effortlessly

Your Link-in-bio is now a
Digital Download Store front

Dream it. Drop it. Cash it. 💰🔥

Simple purchase.
Easy downloads.

Sell products on videos and lives

Getting started with digital downloads

Start Making Money
with Digital Products

Contact Us

Features

AI Tools

Resources

Built For

Sell Digital Products,Effortlessly

Your Link-in-bio is now aDigital Download Store front

Dream it. Drop it. Cash it. 💰🔥

Simple purchase.Easy downloads.

Sell products on videos and lives

Getting started with digital downloads

Start Making Money with Digital Products​

Contact Us

Features

AI Tools

Resources

Built For

Sell Digital Products,
Effortlessly

Your Link-in-bio is now a
Digital Download Store front

Simple purchase.
Easy downloads.

Start Making Money
with Digital Products