ECHO-ME by POP.STORE is the Title sponsor of VidCon 2026
Last updated: July 22, 2025.
CommentSold Technologies, LLC. (“Pop.Store,” “we,” “us,” or “our”) welcomes you. We operate the https://get.pop.store site (the “PS Marketing Site”) and provide content creators (“Creators”) access to a suite of services, including website hosting and commerce services (the “Services”). The Services are subject to the following privacy policy (the “Privacy Policy”), which may be updated by us from time to time without notice to you.
By accessing or using our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service, which together make up the Agreement.
Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service.
This Privacy Policy applies to information that we collect:
Pop.Store acts as a processor of data collected by Creators from users and customers of those Creators (“Users”) via the Services.
If you are a User who supplies data to a Creator, including via a website such as https://pop.store/CreatorName (where “CreatorName” is the Creator using the Services), you can access that Creator’s Privacy Policy located on their site to learn how they may collect, use or share your data, ask them questions, or exercise rights that you may have relating to that data.
Deleting your Pop.Store account will permanently delete your account and data associated with it from Pop.Store. If you are a Creator and want to delete your account, follow the link below, log into your Pop.Store account, and confirm that you would like to remove your account permanently. Once you’ve deleted your account, it cannot be recovered.
https://pop.store/delete-my-account
In the course of operating the Services, Pop.Store collects or receives the following types of information.
We collect contact information on our Services; contact information typically includes your name, email address, social media handle, profile photo, business address, shipping information, and any information you provide in messages to us. We use such contact information for purposes such as registering you for an account using the Services, providing you with information about the Services, responding to your inquiries, sending you email alerts (including marketing emails), providing you the Services.
In order for us to process your payments for using the Services and to receive payments from Users, you will be required to provide certain billing information, such as your credit card number, expiration date, bank account information, billing address, activation code, and similar information (collectively, “Billing Information”). You authorize our third-party payment vendors including, without limitation, Stripe, and third-party tax service providers, including without limitation, Avalara, to collect, process, and store your Billing Information and any other information that you provide to us in utilizing the Service in accordance with their respective privacy policies. We reserve the right to change our payment vendors at any time, or to use additional payment vendors, at our discretion, and will update this Privacy Policy from time to time accordingly.
Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), and referral URL (i.e., the external source by which you arrived to pages in our Services, or the pages you’ve clicked on while using our Services). We may use these log files for purposes such as assisting in monitoring and troubleshooting errors and incidents, analyzing web traffic, or optimizing the user experience.
We collect information using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive (or other storage medium) so that your computer will “remember” information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below. Session Cookies: We use session cookies to make it easier for you to navigate our Services. A session ID cookie expires when you close your browser. Persistent Cookies: A persistent cookie remains on your hard drive for an extended period of time or until you delete them. You can remove persistent cookies by following directions provided in your web browser’s “help” file. To the extent we provide a log-in portal or related feature on our Services, persistent cookies can be used to store your passwords so that you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our visitors to personalize the experience on our Services. In some cases, we may associate information that you have provided to us (e.g., email address) with the cookies that we use. In addition to facilitating the purposes described above, this is useful in understanding your engagement with other content related to our Services (e.g., email open rates, URL click-throughs). If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Services may not function properly or as intended. For more details on the use of cookies and other online tracking technology, please read the Pop.store Cookies Notice which is accessible at: https://get.pop.store/terms-of-service/#cookies. .
We use one or more third–party analytics services to evaluate your use of the Services, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Services you visit, number of links clicked, search terms and other similar usage data) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.
By accessing and using the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Services.
For Google Analytics, please visit: https://www.google.com/analytics
For Mixpanel, please visit: https://mixpanel.com/legal/privacy-policy/
For Amplitude, please visit: https://developers.amplitude.com/#introduction
For Bigquery, please visit: https://cloud.google.com/bigquery/what-is-bigquery
We may share or receive information about you with/from third parties, including, but not limited to, advertising and remarketing providers, or similar partners, for purposes of personalizing or otherwise understanding how you engage with ads or other content. These third parties may use cookies, pixel tags, or other technologies to collect information in furtherance of such purposes, including to tailor, target (i.e., behavioral, contextual, retargeting, and remarketing), analyze, report on, and/or manage advertising campaigns or other initiatives. For example, when a browser visits a site, pixel tags enable us and these third-parties to recognize certain cookies stored within the browser to learn which ads or other content bring a user to a given site. Information that we may receive from these third-parties, including through their service providers, may include advertising identifiers, IP addresses, reports, and campaign data.
By accessing and using the Services, you consent to the processing of data about you by these advertisers/remarketing providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please note that this list may be subject to change based on the campaigns that we run.
For YouTube, please visit: https://policies.google.com/technologies/ads
For Instagram, please visit: Instagram: https://help.instagram.com/1896641480634370?ref=ig
For Facebook, please visit: https://www.facebook.com/help/568137493302217
We may, with your consent, automatically collect geolocation information from your device via your browser’s location services. This consent may be provided by you on the device level (e.g., you have consented to location services generally through your browser’s settings) or by accepting our request for geolocation access on the Services. Please consult your browser’s documentation regarding how to turn off location services. If you disable location services, you may not be able to use the full array of features and functionalities available through our Services.`
In an ongoing effort to better understand our users and the Services, we might analyze your information in aggregate form to operate, maintain, manage, and improve one or all of them. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.
Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: hosting services, technical assistance, database management/back-up services, use analytics, email marketing platforms, and customer service, payment processing.
In order to provide our Services and administer promotional programs, we may share your personal information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs.
We may, from time to time, share and/or license personal information to other companies who may provide you information about the products and services they or their partners offer. However, to the extent required by law, you will be given the opportunity to opt out of such sharing.
We may also disclose personal information to our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control in order to support marketing, sale and delivery of any services.
In the event of a merger, dissolution, reorganization or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy. This policy shall be binding upon Pop.Store and its legal successors in interest.
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
You may opt out at any time from the use of your personal information for direct marketing purposes and/or the transfer of your personal information to third parties for direct marketing purposes by emailing the instructions to support@pop.store or by clicking on the “Unsubscribe” link located on the bottom of any Pop.Store marketing email and following the instructions found on the page to which the link takes you. You cannot opt out of receiving transactional e-mails related to the Services. Please allow us a reasonable time to process your request.
Pop.Store takes very seriously the security and privacy of the personal information that it collects pursuant to this Privacy Policy. Accordingly, we implement reasonable and appropriate security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share your information (as permitted herein), nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Pop.Store prohibits anyone under the age of 18 from using the Services and we do not knowingly collect personal information from anyone under the age of 18 through the Services. If you are under 18, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information without their permission. If you have reason to believe that a person under the age of 18 has provided personal information to us, please contact us at support@pop.store, and we will endeavor to delete that information from our databases.
Our servers are located in the US and elsewhere. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you do so at your own risk.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Popshop via email at support@pop.store.
Popshop does not respond to “Do Not Track” settings or other related mechanisms at this time.
The Services may contain links to third-party websites (“External Sites”). Popshop has no control over the privacy practices or the content of any such External Sites. As such, we are not responsible for the content or the privacy policies of such External Sites. You should check the applicable privacy policy and terms of use when visiting any such External Sites.
This Privacy Policy is effective as of the last updated date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you. By accessing the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the information collected is governed by the Privacy Policy in effect at the time we collect the information. Please refer back to this Privacy Policy on a regular basis.
If you have questions about this Privacy Policy, please e-mail us at support@pop.store with “Privacy Policy” in the subject line.
CommentSold Technologies, LLC d/b/a Pop.Store — General Terms (United States)
This Addendum supplements the information provided in our Privacy Policy above and applies to the use of the CommentChat Service, which is a service used by Creators to automatically reply to comments and DMs from their followers and other users of social media platforms such as Instagram and Facebook. Users of the CommentChat
We collect the following types of personal information from Users of the CommentChat Service:
A. Information You Provide:
B. Information Automatically Collected:
C. Data from Meta Platforms:
We do not sell your personal data.
We may share limited data with:
This Addendum supplements the information provided in our Privacy Policy above and applies to Creators and visitors to the PS Marketing Site who are located in the European Union and European Economic Area (“EU/EEA”) .
In the context of processing your information when you visit the PS Marketing Site, or when we provide you with our Services, CommentSold Technologies (LLC) with registered office at 2434 Main St, Suite 201, CA 90405, Santa Monica, California, United States under number 202460618216 is the data controller for the processing of your personal information within the meaning of the General Data Protection Regulation (“GDPR”) .
As a data controller, CommentSold Technologies LLC is responsible for ensuring that the processing of your personal information complies with applicable data protection law, and specifically with the GDPR.
However, Pop.Store also acts as a processor of data collected by Creators from users and customers of those Creators (“Users”) via the Services. If you are a User who supplies data to a Creator, including via a website such as https://pop.store/CreatorName (where “CreatorName” is the Creator using the Services), you can access that Creator’s Privacy Policy located on their site to learn how they may collect, use or share your data, ask them questions, or exercise rights that you may have relating to that data.
when we want to send you marketing messages about our products and services. You may notify that you do not wish to receive any marketing messages or notifications at the time of creation of your user account.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
Your personal information may be transferred to, and processed in, countries outside the EU/EEA. These countries may have data protection laws that are different to the laws of your country.
Specifically, our servers are located in the United States and our affiliates, as well as the third-party service providers and partners we rely upon to provide you with our services, may be operating in the United States or other countries outside the EU/EEA.
We have taken appropriate steps to ensure your personal information remains protected in accordance with the requirements under the GDPR and the terms of this Policy. To this end, whenever we share your personal information with affiliates or third parties located outside the EU/EEA, we rely on the European Commission’s Standard Contractual Clauses.
We may share your personal information with third parties, as mentioned in the general Privacy Policy above.
As a resident in the EU/EEA, you may exercise the following data protection rights:
If you have any questions or concerns, or if you wish to exercise your rights as described above, then please contact us by email at: support@pop.store.
